1. Introduction
This Cookie Policy explains how Wing Snob ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at chick-wingsnobs.click (the "Website"). This policy describes what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences.
By using our Website, you consent to the use of cookies as described in this policy. This Cookie Policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
As Austin's premier wing destination, we use cookies to enhance your online ordering experience, remember your preferences, and provide personalized recommendations for our gourmet wing offerings.
2. What Are Cookies
Cookies are small text files that are stored on your computer, smartphone, or other device when you visit a website. They contain information that can be read by the website when you return to it later. Cookies are widely used to make websites work more efficiently and to provide a better user experience.
Key Cookie Concepts
How Cookies Work: When you visit our website, we may place cookies on your device. These cookies store small pieces of information that help us remember your preferences and improve your experience during your current visit and future visits.
Types of Cookies by Duration
Types of Cookies by Provider
3. Why We Use Cookies
Wing Snob uses cookies for several important purposes that directly benefit your experience as a customer:
Restaurant-Specific Cookie Uses
- Order Preferences: Remember your favorite wing flavors, heat levels, and side dishes
- Delivery Estimation: Store your location to provide accurate delivery time estimates
- Cart Persistence: Keep your selected items when you navigate away and return
- Menu Customization: Show relevant menu options based on your dietary preferences
- Promotional Targeting: Display relevant offers and specials based on your order history
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the operation of our website and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Wing Snob | Maintains user session and shopping cart | Session | Browser session |
| cookieConsent | Wing Snob | Stores your cookie consent preferences | Persistent | 1 year |
| csrf_token | Wing Snob | Security protection against cross-site request forgery | Session | Browser session |
| user_preferences | Wing Snob | Stores language and accessibility preferences | Persistent | 30 days |
| cart_data | Wing Snob | Preserves shopping cart contents | Persistent | 7 days |
4.2 Performance/Analytics Cookies
These cookies collect information about how visitors use our website, helping us improve functionality and user experience.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate to Analytics | Persistent | 1 minute |
| _gat_gtag | Google Analytics | Tracks specific website interactions | Persistent | 1 minute |
| ws_analytics | Wing Snob | Internal analytics for menu optimization | Persistent | 90 days |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| delivery_location | Wing Snob | Remembers your preferred delivery address | Persistent | 90 days |
| wing_preferences | Wing Snob | Stores your favorite wing flavors and heat levels | Persistent | 1 year |
| dietary_filters | Wing Snob | Remembers dietary restrictions and preferences | Persistent | 6 months |
| order_history | Wing Snob | Quick reorder functionality for previous orders | Persistent | 1 year |
| ui_settings | Wing Snob | Interface customizations and display preferences | Persistent | 6 months |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver advertisements and track the effectiveness of marketing campaigns.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Tracks conversions from Facebook ads | Persistent | 90 days | |
| fr | Enables ad delivery and targeting | Persistent | 90 days | |
| ads_data | Google Ads | Conversion tracking and remarketing | Persistent | 90 days |
| marketing_prefs | Wing Snob | Personalized promotion targeting | Persistent | 6 months |
| referral_source | Wing Snob | Tracks referral sources and campaign effectiveness | Persistent | 30 days |
5. Third-Party Cookies
We use several third-party services that may set their own cookies on your device. These services help us provide better functionality and understand how our website is used.
Google Analytics
Google Analytics helps us understand how visitors interact with our website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
Facebook Pixel allows us to measure the effectiveness of our advertising by understanding the actions people take on our website after viewing our Facebook ads.
Privacy Policy: https://www.facebook.com/about/privacy/
Google Ads
Google Ads cookies help us track conversions and optimize our advertising campaigns to reach customers interested in our wing offerings.
Privacy Policy: https://policies.google.com/privacy
Important Note
We do not have control over third-party cookies. These cookies are governed by the privacy policies of the respective third-party providers. We recommend reviewing their privacy policies for detailed information about their cookie practices.
6. Cookie Duration
Cookies have different lifespans depending on their purpose and type:
| Duration Category | Timeframe | Purpose | Examples |
|---|---|---|---|
| Session Cookies | Until browser closes | Temporary functionality during your visit | Shopping cart, login session |
| Short-term (1-30 days) | 1-30 days | Recent preferences and behavior | Recent orders, temporary settings |
| Medium-term (1-6 months) | 1-6 months | Regular preferences and patterns | Dietary preferences, UI settings |
| Long-term (6-12 months) | 6-12 months | Established preferences and loyalty data | Favorite menu items, delivery addresses |
| Extended (1-2 years) | 1-2 years | Analytics and advertising optimization | Google Analytics, conversion tracking |
7. How to Manage Cookies
7.1 Browser Settings
You can control and manage cookies through your web browser settings. Here are instructions for popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click on "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie setting:
- "Allow all cookies" - Accepts all cookies
- "Block third-party cookies" - Blocks only third-party cookies
- "Block all cookies" - Blocks all cookies (may break website functionality)
- To manage specific site cookies, click "See all cookies and site data"
Mozilla Firefox
- Click the menu button (three lines) in the top-right corner
- Select "Settings" from the menu
- Click on "Privacy & Security" in the left panel
- Under "Cookies and Site Data," choose your preferences:
- "Accept cookies and site data from websites"
- "Delete cookies and site data when Firefox is closed"
- "Block cookies and site data"
- Click "Manage Data" to view and delete specific cookies
Safari (macOS)
- Open Safari and click "Safari" in the top menu
- Select "Preferences" from the dropdown
- Click on the "Privacy" tab
- Under "Cookies and website data," choose:
- "Always allow" - Accepts all cookies
- "Allow from websites I visit" - Allows first-party cookies only
- "Allow from current website only" - Restricts to current site
- "Always block" - Blocks all cookies
- Click "Manage Website Data" to view and remove specific cookies
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings" from the menu
- Click on "Cookies and site permissions" in the left sidebar
- Select "Cookies and site data"
- Choose your preferred setting:
- "Allow sites to save and read cookie data" - Accepts all cookies
- "Block third-party cookies" - Blocks third-party cookies only
- "Block all cookies" - Blocks all cookies
- Use "See all cookies and site data" to manage specific cookies
7.2 Opt-Out Links
You can opt out of specific tracking services using these direct links:
Analytics Opt-Out
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ad Settings
Social Media Opt-Out
- Facebook: Facebook Ad Preferences
- Twitter: Twitter Ad Preferences
7.3 Our Cookie Consent Tool
Wing Snob provides a cookie consent tool that allows you to customize your cookie preferences directly on our website:
- Look for the cookie banner at the bottom of any page on our website
- Click "Customize" to access cookie preference settings
- Toggle individual cookie categories on or off based on your preferences
- Click "Save Preferences" to apply your settings
- You can change these settings at any time by clicking the cookie preferences link in our footer
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may significantly impact your experience on our website. Here's what functionality may be affected:
Recommendation
For the best experience when ordering from Wing Snob, we recommend allowing at least essential and functionality cookies. You can always disable marketing and analytics cookies if you prefer not to be tracked for advertising purposes.
9. Do Not Track Signals
Some web browsers have a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no standard for how websites should respond to DNT signals.
Wing Snob's current response to DNT signals:
- We acknowledge receipt of DNT signals but do not automatically disable all tracking
- Essential cookies will still be used to maintain website functionality
- Analytics and marketing cookies may still be set unless you specifically opt out through our cookie consent tool
- We recommend using our cookie preference center for more precise control over tracking
To enable DNT in your browser:
- Chrome: Settings > Privacy and security > Cookies and other site data > "Send a 'Do Not Track' request"
- Firefox: Settings > Privacy & Security > "Send websites a 'Do Not Track' request"
- Safari: Preferences > Privacy > "Ask websites not to track me"
- Edge: Settings > Privacy, search, and services > "Send 'Do Not Track' requests"
10. Updates to This Policy
Wing Snob reserves the right to update this Cookie Policy at any time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes:
- Notice of Changes: We will post the updated policy on our website with a new "Last Updated" date
- Significant Changes: For material changes that affect how we use cookies, we may provide additional notice through email or prominent website notifications
- Continued Use: Your continued use of our website after policy updates constitutes acceptance of the revised terms
- Review Recommendations: We encourage you to review this policy periodically to stay informed about our cookie practices
Version History
- January 15, 2026: Initial comprehensive cookie policy created
- Future updates will be listed here
11. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please don't hesitate to contact us:
Wing Snob
Address:
2944 E 12th St Unit A
Austin, TX 78702, USA
Phone:
+81 571 436 3896
Email:
[email protected]
Data Protection Inquiries
For specific questions about your data or cookie preferences:
- Cookie consent management
- Data deletion requests
- Privacy policy questions
- Third-party cookie concerns
Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.
12. More Information
For additional information about cookies, privacy, and online tracking, we recommend these external resources:
General Cookie Information
- All About Cookies - Comprehensive cookie guide
- Cookiepedia - Cookie database and information
- Your Online Choices - Industry opt-out page
Browser Help Pages
Related Policies
This Cookie Policy should be read alongside our other important policies:
- Privacy Policy - How we collect, use, and protect your personal information
- Terms of Service - Terms governing your use of our website and services